Frequently Asked Questions
Hampers
Can I customize the contents of the hampers?
Absolutely! We love creating unique gifts. For any special customization requests, please reach out to us directly on+91 88617 39269. We'll work with you to build a hamper that's perfectly tailored to your vision.
Do you offer bulk or corporate gifting options?
Yes, we specialize in bulk and corporate gifting. We’ve partnered with 200+ corporate companies. A customized card comes with any hamper irrespective of quantity. If you’d like to print your logo on the box, we would need a minimum quantity of 300 units. Click to Whatsapp us+91 99028 51263 for a customized quote.
Can I add a personal message or branding to the hamper?
Of course! Adding a personal touch is what we're all about. Simply type your heartfelt message in the provided 'Gift Message' box during checkout, and we will beautifully print and include it with your hamper.
How much notice do you need for a hamper order?
For individual orders (less than 5 hampers), a one-day notice is usually sufficient. For larger, bulk orders, we recommend placing your order at least 5-7 days in advance to ensure we can meticulously prepare and deliver your gifts to the highest standard. Exact timing may vary on order size and season.
How do I place an order?
Placing an order is simple! Just browse our collection, click the "Add to Cart" or "Buy Now" button on your chosen product page, and proceed to secure checkout. Once your payment is confirmed, sit back and relax. We’ll handle the rest and ensure your thoughtful gift arrives perfectly :)
Do you offer GST input credit?
Yes. We file GST every quarter and your company will get input credit if it’s GST registered under regular scheme
Can we swap one item in the hamper for something else?
Yes, we can but we require a minimum order quantity of 50 units provided that the item you request also fits into the gift box. Additionally, there will be changes in price due to the customisation.
Can you make a hamper under ₹ 500?
Our collection starts from ₹550 for a pack of 9 Maharani Truffles.
Delivery options
Do you have same-day delivery?
Yes, pickup and delivery are available if you order a standard product from our online menu on said day before 4.30PM. For customized orders, we need to know 24 hours prior :)
Which cake is deliverable quickly?
Our Devil's Food Cake! Moist naked chocolate sponges layered with rich chocolate ganache and topped with extra ganache and choco-chips, this cake is available for pickup within half an hour.
How do you deliver?
We use third parties like Dunzo, Qwqr, Porter, etc. If it's a large cake, we send by cab.
How far do you deliver?
We deliver up to 15 km in our own two-wheeler. Beyond that, cab or pickup are the viable options.
Can I pick a specific delivery time?
Owing to many contingencies like weather, traffic, etc, we cannot promise a specific delivery time. Our slots are 10 AM-2 PM, 2-6 PM and 6-8 PM. If you still want it to reach at a specific time, please mention that to us on WhatsApp and we’ll accommodate it on a best-effort basis.
Do you deliver outside of Banglore
We cannot ship cakes, cupcakes, brownies, etc outside Bangalore. However we can send gift hampers across the country. Please get in touch with us on WhatsApp/call: +91 8861739269 for more details.
About our products
Which cake do you recommend the most?
Our Charming Chocolate Truffle is the most popularly bought cake. It's rich with chocolate sponge layered with dark chocolate ganache for the best kind of chocolatey goodness! If you want to go for something non-chocolatey, our Butterscotch Up a Notch cake is a great option :)
Do you use egg in your cakes?
No! All our desserts are completely eggless.
Do you add nuts in your cakes?
Yes, some of our cakes are nut-themed and so are some brownies. We do have lots of non-nut products as well! Make sure to choose what you prefer, accordingly.
Customization
Do you make customized cakes?
Absolutely yes. Call/WhatsApp us on +91 8861739269 to tell us your customization requirements!
Do you customize products other than cakes?
Yes. We customize cakesicles and cupcakes as well. WhatsApp us on +91 8861739269 for more details :)
Do you make cakes with flavor outside of your menu?
No. We have the most popularly sought-after flavors on our menu. We keep bringing in new flavors every few months.
Decorations and add-ons
Do you use fondant in your cakes and cupcakes?
Absolutely not. We work with only cream and chocolate for finishes and figurines. Our products are completely non-fondant.
Do you use food coloring?
We use only permissible food coloring. However, we recommend that you do not opt for very dark colors like red as it tends to stain the hands and mouth.
Can you use flowers in my cake?
Yes, we can! Reach out to us at +91 88617 39269 on WhatsApp and we'll find a way to make your dream flower cake.
Recommendations and sizes
We're having 100 guests for our event. How many kg's of cake do we need?
We recommend about 6-8kg but this is highly dependent on the size of the cake you’re looking for and the number of other sweet treats in your buffet!
What's the base of your cakes?
We typically use whipped cream or ganache. If you're looking for something else, please mention it to us on WhatsApp/call on +91 8861739269.
Which cake do you recommend for elders?
Carrot Cinnamon Cake. It's quite a classic - moist sponge and minimal amount of cream!
Special Diets and Ingredients
Do you make vegan cakes?
Yes, upon request, for certain cakes, we can make vegan cakes too :)
Do you make wedding cakes?
Yes, we do! Call/WhatsApp us on +91 8861739269 to tell us your requirements. We also do wedding favours/return gifts for wedding guests.
Do you have sugar-free cakes?
Yes! We have the Sugarfree Wonder, a date-based cake.
Travel With Cakes
Can I travel out of station with your cake?
We have successfully travelled with our cakes on a flight, however one needs to make sure that you are in an air conditioned environment and the cake is not left in direct sunlight.
I am travelling to meet my family. Which dessert do you recommend?
The most sturdy desserts for travel are our brownies. Ooey, gooey and oh-so-yummy!
About Payments
Do you accept international payments?
Yes! We have enabled accepting international payments through PayPal. At checkout, you can complete your payment through the Razorpay portal by going to Wallet, then PayPal. You can complete you payments through your Debit/Credit cards.
Do you accept Cash on Delivery
No, at the moment, we take pre-payments only, to confirm the order. We do not accept cash on delivery as a payment option.
Which modes of payment do you accept?
We accept online payments through credit card, debit card, or net banking through the website. You can also reach out to us on WhatsApp at +91 8861739269 for Google Pay, PayTM, UPI or IMPS options.
Do you offer GST input credit?
Yes. We file GST every quarter and your company will get input credit if it’s GST registered under regular scheme