Are you a people enthusiast? Can you create new business opportunities? Are you result oriented?

If so, we have the perfect opportunity for you! Dream a Dozen, an online bakery specializing in gifting and celebrations for corporate clients, is seeking a corporate sales executive to join our team.

We are looking for hustlers like ourselves, who will go an extra mile to build a meaningful business at scale.

Having worked with over 200 companies in the last 6 years, we are looking to onboard more clients and drive more business from the existing ones.

As a BD executive, you will work closely with our sales team to identify new business opportunities, build relationships with customers and drive growth. You will learn about our products, our customers, our sales process and will have the opportunity to contribute to our sales strategy and initiatives.

Responsibilities:

• Seek new corporate clients, meet with them, do a sampling of our products and close future orders
• Research and identify new business opportunities and potential corporate clients 
• Reach out to potential customers via email, phone, and social media to introduce Dream a Dozen and our products
• Build and maintain relationships with existing customers to drive repeat business
• Creating options for the customer's requirements while maintaining gross margins

Requirements:

• An outgoing personality and a passion for interacting with new people 
• Excellent communication and interpersonal skills
• Strong organizational and time-management skills, with a result oriented attitude
• Ability to work independently and as part of a team
• Comfortable exploring options in the form of tools, software or social media for faster result
• Comfortable working with numbers, knows the basics of Excel and has good email writing skills

Additional Details:

1. This is a full-time position, in office, 5.5 days/week.
2. We are looking for individuals with 0-2 years of experience to join us immediately.
3. We offer a fun and supportive work environment, with plenty of opportunities for growth and development. If you show potential, you will be personally coached to become an influential sales person

If you're ready to join a dynamic and ambitious team and help us bring delicious treats to the world, apply now by:

Writing to us at careers@dreamadozen.com with the subject line: “Application for Corporate Sales Executive” and include a cover letter about why you are the perfect fit along with your resume attached.

We are looking for a strong customer experience executive who can grow on this journey with us.

The role of a customer experience executive is an extremely important role in our organisation, because it ensures that the interaction our customer has with Dream a Dozen, brings delight every time. This can only be done when the customer experience executive is the pillar between our clients, logistics and kitchen team so we exceed expectations every time.

Role Description

This is a full-time on-site role for a Customer Experience Executive at Dream a Dozen. This person will be responsible for ensuring the satisfaction of our customers by providing exceptional support and communication. This includes handling customer inquiries, resolving issues, and analyzing customer feedback to improve our services.

Customer Delight:

• Addressing customer enquiries, understanding their needs, making creative suggestions and closing their orders
• Punching in client orders and reconciling customer payments
• Timely updates to customers about their orders and dispatch
• Collecting and recording customer feedback/reviews

Operations Management:

• Manage daily operations, including coordination with the kitchen team, delivery team, customer service team, and logistics.
• Ensure checklists are completed for quality checks before dispatch

Recipe Costing and Development:

• Work closely with the team to cost out recipes, ensuring appropriate pricing to meet required margins
• Assist in developing and testing new recipes, maintaining high standards of quality and taste.

Kitchen Safety and Hygiene:

• Develop and implement processes and protocols for kitchen safety and hygiene
• Train team members in food safety and best practices.
  

Qualifications:

• Culinary or hospitality degree or equivalent experience in guest relations/customer support.
• Flexibility with working hours and a deep understanding of the hospitality industry.
• Detail-oriented with a hands-on approach to teamwork.
• Strong communication and leadership skills.
• Proficiency in Excel and familiarity with checklists
• Basic understanding of Kannada and English.
• Comfortable with smartphone operations and navigating Bangalore’s geography
• Strong negotiation skills and high levels of patience
  

What you should know:

• This is an on-site role, not wfh
• This role has a 6 day work week with 1 weekday off
• This role gets 12 casual leaves + 1 birthday leave + 4 national holidays + 12 wfhs
• Dream a Dozen currently has a growing team of 20 people and the leadership gives personal attention to each individual's learning, we are a young and energetic team with the ambition to leave a dent in this industry as we grow
• We have bi-monthly team sessions on soft skill development by a leadership coach to ensure continuous personal growth of each team member

Write to us at careers@dreamadozen.com with the subject line: “Application for Customer Delight Executive” and include a cover letter about why you are the perfect fit along with your resume attached.

Dream a Dozen, an online bakery specializing in cakes, cupcakes, brownies, and more for individuals and corporate clients, is seeking a dispatch coordination and inventory manager to join our team. We are a women-led and women-centric business with big dreams of expanding globally one day, and we need a talented and enthusiastic dispatch coordinator to help us achieve our goals.

In this role, you will be a part of the operations team and helps in coordination of deliveries through all the different modes as well as coordination with all vendors for procurement of inventory. 

Your main responsibilities will include:

• Delivery Coordination: Understanding the operations of different platforms like porter, Icarry, etc in integration with our existing systems to sync with the kitchen team and customers while ensuring all orders are reaching before the promised time.
• Inventory Ordering: Placing the order requirement with the different platforms through which we are ordering inventory like Zomato hyperpure, metro, amazon and local vendors.
• Inventory Management: Forecasting the requirement, checking the receipt of items against indent given and re-ordering as per requirements.
• Vendor Management: Finding the best quality, rates and payment terms with vendors for ease of operations.
• Record Keeping: Organised maintenance of bills and payments to vendors.

Pre-requisites:

1. Basic understanding of Kannada and English
2. Basic understanding of excel
3. Ability to operate a smart phone with ease
4. Basic understanding of Bangalore’s geography and routes
5. Understanding maths and ability to negotiate the best rate for the business

Write to us at careers@dreamadozen.com with the subject line: “Application for Dispatch Coordinator and Inventory Manager” and include a cover letter about why you are the perfect fit along with your resume attached.